BetMakers Introduces Monitoring Solution

BetMakers Technology Group ("BetMakers") is pleased to introduce OneWatchTM, an innovative new wagering terminal monitoring and analytics tool designed to transform wagering terminal support operations from manual and reactive to smart and proactive.  

OneWatchTM provides BetMakers and its Global Tote division with a powerful tool for proactive terminal maintenance and support services. Key features of the OneWatchTM solution include: 

Centralized Monitoring of the entire wagering terminal estate with a single, consolidated dashboard. 

Real-time status indicators, alerts, and general health reports. 

Historical data for analysis, performance metrics, and to support data-driven decision-making. 

Dashboard Integration with third-party automation tools. 

Global Tote's own operations teams will utilize OneWatchTM to manage the thousands of BetLine Series wagering terminals deployed by Global Tote for racetrack and off-track betting operators across the United States. In addition, OneWatchTM will provide Global Tote clients with valuable insight into their BetLine terminals, with a centralized dashboard and historical information for reporting and analysis. OneWatchTM is also available to clients who acquire BetLine terminals outright, giving them visibility into terminal performance along with the tools to implement proactive service and drive higher levels of customer satisfaction. 

Karl Begg, Chief Technology Officer of BetMakers Technology Group, stated, "At BetMakers, we simplify betting so one goal of our BetLine Series was to ensure that all core elements of wagering terminal service could be monitored and analyzed, centrally, for resource allocation, proactive services, and rapid incident resolution. Whether deployed for our North American clients or by a client that owns their own BetLine terminals, OneWatchTM will give support teams comprehensive oversight of critical wagering terminal systems, ensuring that nothing escapes attention.  

"BetMakers is committed to transforming the global racing industry and enhancing the experience of wagering on racing. The BetLine Series of wagering terminals and the OneWatchTM Terminal monitoring solution are just two of the ways in which BetMakers is investing in the technologies and services that help deliver on that commitment." 

The OneWatchTM terminal monitoring solution is being rolled out to BetMakers' Global Tote operations and will be available to BetLine Series clients in Q1 calendar 2024.  

More about OneWatchTM and its features can be found at www.global.racing/onewatch. Attendees of the Global Symposium on Racing Dec. 4-6 in Tucson, Ariz. may view a demo of the OneWatchTM dashboard by visiting the BetMakers Technology Group exhibit.  

About BetMakers Technology Group 

BetMakers Technology Group creates technology and service solutions that simplify betting at critical points along the wagering lifecycle, unlocking new revenue streams, expanding markets, and enhancing the user experience. A leading international provider of wagering technology, data, content, and service solutions, BetMakers provides licensed bookmakers, pari-mutuel wagering operators, and racing bodies in more than 30 countries with the tools to power growth through its Global Betting Services, Global Tote and Global Racing Network business lines. For more about BetMakers' advanced solutions for racing and betting, visit www.betmakers.com. 

About Global Tote 

Global Tote, a BetMakers Company, is a global leader in pari-mutuel ("tote") wagering technologies and services, creating solutions that propel the racing industry forward. With a presence in more than 35 countries, Global Tote's QuantumTM and BetLine technologies set the standard in pari-mutuel wagering, global commingling, and wagering device solutions. As part of the BetMakers Technology Group, Global Tote's focus on innovation and commitment to integrity are helping shape the future of global racing. Visit www.GlobalTote.com to learn more.