Good Customer Tom’s Magic to Make King’s Plate Bow
Description:
In How To Talk To Customers, co-author Tom Larkin wrote that the key in business relationships was to “Make A Great Impression on the Customer”–known by his signature acronym M-A-G-I-C. “Results matter, and so does the process used to get those results,” the Preface pithily preached. According to those that knew him best, Larkin built
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